Shipping Policy:
At SafeGate, we are committed to providing our customers with a seamless shopping experience. We offer fast and reliable shipping to customers in North America and Western Europe.
All orders are processed within 1-2 business days, and shipping times vary depending on the customer's location. Customers in North America can expect to receive their orders within 3-7 business days, while customers in Western Europe can expect to receive their orders within 5-10 business days.
We use a variety of shipping carriers, including USPS, FedEx, and our own shipping partners, to ensure that orders are delivered in a timely and efficient manner. Customers will receive a tracking number once their order has been shipped, which they can use to track their package online.
Return Policy:
We want our customers to be completely satisfied with their purchase from SafeGate. If for any reason you are not satisfied with your order, you may return it for a full refund within 30 days of purchase.
To initiate a return, please contact our customer service team and provide your order number and a brief explanation of the reason for the return. Our team will provide you with a return shipping label and instructions for returning the product.
Returned products must be in new and unused condition, with all original packaging and accessories included. Once we receive the returned product, we will issue a refund to the original form of payment. Please note that shipping costs are non-refundable, and customers are responsible for the cost of return shipping.
If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the product to arrange for a replacement or refund. We stand behind the quality of our products and will do everything we can to ensure that our customers are satisfied with their purchase from SafeGate.